TERMS

Welcome to the taj taj Website!

Here are our terms and policies, and we ask that you read them before making your purchase. By making a purchase through PayPal on this site, you agree to the terms herein, and to the terms set forth by PayPal.


ORDERING AND SHIPPING
All orders will be shipped first class US mail with delivery confirmation. If you prefer something other than this, please contact us.

All of our jewelry is handmade when ordered, so please allow 2 to 3 business days for us to make it and ship it, except for the rings, which take from 3 to 4 weeks depending on the design. It’s well worth the wait. Feel free to contact us at any time to inquire about the status of your order.

All shipments within the state of California will be assessed 8.25% sales tax.

All of our goods are handcrafted using the best quality materials we can find. Due to the inherent nature of gemstones, slight variations in color may occur. Please keep in mind that we will do our best to match accurately what you see on this website, but that slight variations in color may occur when producing hand-made goods. In other words, your piece will be unique!

PHONE ORDERS
If you prefer to place an order over the phone with your credit card, please feel free to call us at (310) 578-1975.


14KT GOLD
If you would like any of our pieces in 14kt gold, don't hesitate to email or call us for a price. The rings come only in 18kt gold and 18kt white gold


PRIVACY POLICY
All information submitted to us via the taj taj website is kept confidential. None of this information is ever sold or shared with anyone else.

We may contact you occasionally via email for special sales and new product updates. If you would like to be removed from this list, simply hit “reply” and write “remove” in the subject line.


RETURNS
Any item can be returned within 7 days of receipt for a full refund minus the cost of original shipping and handling. All returns must be insured when mailed back to us. Taj Taj is not responsible for returns lost in transit, so for your protection, please make sure the item has some method of tracking.

We will replace any items damaged via shipping at no additional cost.

We believe in our work, and we want you to be happy. If you should need any repairs or maintenance on your jewelry, we will gladly do the work free of charge for the first 6 months . For the rings, should their be any damage due to faulty craftsmanship, we offer free repair for the first 30 days after receipt.

Any Questions?

Contact us via email
kipwood@tajtaj.com
Or phone us at (310) 578-1975

Thanks for your business, and we hope you love your jewelry


Copyright © 2014 tajtaj Jewelry. Site by SS Media Co